Author name: Bejoy Jose

Despite the rise of new forms of communication, the classics still endure. Today we’re going to be looking at five ways the good old telephone (with a few modern additions) can help your business stay connected.

Social media is bigger than it’s ever been, and the trend will continue. Yet, I can’t count the number of times I’ve visited a brand’s social media channels only to find them… blank. Many brands, especially those that are primarily brick and mortar start social media accounts only to abandon them.

Running a business can be stressful and time-consuming. Even if you’re doing everything you can, you could fall short simply because business there’s been a small change in your market – for example, perhaps customers have started making specific purchases off Facebook. The Internet age does mean that even small to medium businesses now potentially have a global reach, but it also means new challenges in a realm not even the experts can grasp completely.

Customers are the lifeblood of your business, but unlike blood customers don’t just flow in and out the door, bringing your business health and vitality – this is particularly true of new businesses and those that have been affected by outside factors like Covid-19.

A surprising number of businesses purchase CRM software such as Zoho and then end up abandoning them. This is of course counterintuitive. Not only are they spending money for no gain, but they’re failing to launch their business into that next sphere in a way that only automation can.

Running a business is no easy task. The advent of the internet has only made things more complicated. Are you pouring more time and effort into running your businesses than ever before? Hiring extra staff is one solution, but you may be better served by automating, with a Customer Relation Management system (CRM) like Zoho. Here are six things to consider before you implement Zoho CRM for your business.

The typical reason many businesses will adopt a CRM system is to ultimately boost sales through customer retention. But there are many different ways your business can benefit from a CRM system that isn’t explicitly sale based. Whether you are looking at extending your business, bettering communication with other departments within your company or creating a safe and (private) place for your customers to talk about their experience, the right CRM tools will be able to provide you with all the above. Here are five different ways to start using CRM to put your business in a great position for growth and consistency.

The term CRM sounds like one of those complicated business terminologies that’ll take pages and pages of reading to understand, but it’s a little simpler than one would think. The acronym CRM stands for Customer relationship management – to put it as simply as possible, CRM is a way for businesses to manage their leads (potential customers) and their existing customers.